• My Listings
Expert Circle
  • Expert Panels
    Expert Panel: How to Develop a Content Strategy

    Expert Panel: How to Develop a Content Strategy

    Expert Panel: If you could only do one thing in an organisation to improve the sense of belonging, what would it be?

    Expert Panel: If you could only do one thing in an organisation to improve the sense of belonging, what would it be?

    Expert panel: What are the benefits of coaching and mentoring?

    Expert panel: What are the benefits of coaching and mentoring?

    Expert Panel: What is one change you recommend making to enhance culture and productivity

    Expert Panel: What is one change you recommend making to enhance culture and productivity

  • Get Featured
    Contribute to the panel: should companies disclose salary information in job descriptions?

    Contribute to the panel: should companies disclose salary information in job descriptions?

    Contribute to the panel: how to manage toxic people in your team

    Contribute to the panel: how to manage toxic people in your team

    Contribute to the panel: If you could only do one thing in an organisation to improve the sense of belonging, what would it be?

    Contribute to the panel: If you could only do one thing in an organisation to improve the sense of belonging, what would it be?

    Contribute to the panel: How do you deal with the negativity without letting it drag you down as the leader?

    Contribute to the panel: How do you deal with the negativity without letting it drag you down as the leader?

    Contribute to the panel: What are the benefits of coaching and mentoring?

    Contribute to the panel: What are the benefits of coaching and mentoring?

    Expert Panel

    Contribute to the Expert Panel: What are the important factors to consider before starting a business?

  • Branded Content
  • Media Pack
No Result
View All Result
Expert Circle
No Result
View All Result
Home Leadership

Excellence hubs: the way to leverage diversity of locations, cultures and ages

by Expert Circle
October 13, 2021
in Leadership
Reading Time: 2 mins read
0
person in red sweater holding babys hand
568
SHARES
2k
VIEWS
Share on LinkedinShare on Twitter

For the last decade, while leading global training teams across three continents, I have built culturally, geographically, and generationally diverse teams.

The leadership strategy that I employed is what we call establishing multiple excellence hubs.  Such a strategy requires you to do global profiling of the overall work performed by the target audience in the field across all locations. This profiling involves understanding historical events, the nature of customer calls, and regions where most of the demand originates. With this data, leaders can identify the key locations where they should position employees to leverage the local demands, events, and actions happening at that location.

The employees at such hubs have language, culture, norms advantages. That allows better and faster service to customers originating from the same region. In more ways, the customers feel as being served at their home grounds.

Admittedly, some regions’ work practices could be influenced heavily by their home-country norms and other traditions. So, it is natural that some unproductive practices may negatively impact the quality of services. To address that, build more frequent and in-depth international exchanges, best practices forums, and interactions among culturally and geographically diverse teams. Such an action would help co-create intelligence that sets up a base for changing practices in the future for such a diverse team to continue working productively.

The leadership strategy of the excellence hub clearly gives cost benefits in certain regions where salaries are relatively lower. In the other areas, it may allow leveraging characteristically younger population profiles. While our typical first preference always has been hiring experienced senior professionals, but we could open up positions at multiple tiers to include mid-senior and younger generations. In such a structure, the younger people received highly experienced mentoring from senior staff and came up to speed. But the most significant advantage comes in the form of fresh ideas like technologies, software, apps, AI tools, and other contemporary expertise this age group brings.

Not only does it massively uplift the quality in line with the technology-driven world, but it also prepares the workforce for future challenges.

About the author:

Dr Raman K Attri

Share40Tweet142Share227SendShareSend

Expert Circle

Expert Circle is a content marketing platform for professionals who want to position themselves as an expert and a thought leader utilizing the power of a written word!

Related Posts

Content as a lead magnet for Coaches
Blogging

Content as a lead magnet for Coaches

March 30, 2023
7
How to Write Case Studies as a Coach
Blogging

How to Write Case Studies as a Coach

March 30, 2023
21
Mrs. Universe Juanita Ingram on the transformative power of purposeful work for women
Careers and Education

Mrs. Universe Juanita Ingram on the transformative power of purposeful work for women

March 8, 2023
189
5 tips on how to create a great team-building event
Business Management

5 tips on how to create a great team-building event

March 2, 2023
9
5 tips on how to help your team deal with burnout
HR & Recruitment

5 tips on how to help your team deal with burnout

March 2, 2023
8
How coaching and mentoring works?
Business Management

How coaching and mentoring works?

February 20, 2023
7
Earn the trust of the team and then gradually, negativity disappears
Leadership

Earn the trust of the team and then gradually, negativity disappears

February 20, 2023
8
Expert Panel: If you could only do one thing in an organisation to improve the sense of belonging, what would it be?
Expert Panel

Expert Panel: If you could only do one thing in an organisation to improve the sense of belonging, what would it be?

March 1, 2023
144
Blogging for coaches: the DO’s and DON’Ts
Blogging

Blogging for coaches: the DO’s and DON’Ts

February 3, 2023
24
How to position yourself as a coach?
Leadership

How to position yourself as a coach?

September 15, 2022
33
Next Post
person reading book

3 steps to succeed digital marketing strategy

person standing near the stairs

Successful leadership: how to be a great leader

woman in black v neck shirt holding white ceramic mug

What makes a great leader?

Call to Action

Categories

  • Book and Movie Club
    • Book Review
    • Business Library
    • Movie review
  • Business Management
    • Accounting
    • Careers and Education
    • HR & Recruitment
    • Startup
  • Current Affairs
    • Notes From Ukraine
  • Expert Panel
  • Finance
    • Investing
  • Get Featured
  • Leadership
    • Coaching and Mentoring
    • Motivational
  • Lifestyle
  • Marketing
    • Blogging
    • Design
    • Digital Marketing
    • Email Marketing
    • Networking
    • Podcast
  • Sales
    • Objection Handling
  • Uncategorized

Advertisement

Black Friday Week 2021 v2

Categories

  • Book and Movie Club (171)
    • Book Review (18)
    • Business Library (146)
    • Movie review (1)
  • Business Management (37)
    • Accounting (1)
    • Careers and Education (4)
    • HR & Recruitment (10)
    • Startup (6)
  • Current Affairs (17)
    • Notes From Ukraine (17)
  • Expert Panel (13)
  • Finance (1)
    • Investing (1)
  • Get Featured (12)
  • Leadership (42)
    • Coaching and Mentoring (3)
    • Motivational (12)
  • Lifestyle (10)
  • Marketing (72)
    • Blogging (20)
    • Design (1)
    • Digital Marketing (23)
    • Email Marketing (1)
    • Networking (4)
    • Podcast (2)
  • Sales (4)
    • Objection Handling (1)
  • Uncategorized (2)

An Award-winning Platform

Top categories on Expert Circle

  • Book Club
  • Business Management
  • Leadership
  • Marketing & Sales

Opportunities on Expert Circle

  • Branded Content
  • Promote Your Website
  • Media Pack
  • Get Featured
  • Expert Panels
  • Terms and Conditions
  • Privacy Policy

© 2021 Expert Circle

No Result
View All Result
  • All posts by Experts
  • Get Featured
  • Expert Panels
  • Promote Your Website
  • Branded Content
  • Media Pack

© 2021 Expert Circle

This website uses cookies. By continuing to use this website you are giving consent to cookies being used. Visit our Privacy and Cookie Policy.